Legal
Legal & policy centre.
Understand website privacy, platform terms and travel-booking policies. Each document makes its scope and review status clear.
Website & platform
Privacy and browser storage notices for this website, plus the draft framework for platform access. Product-specific app disclosures and commercial agreements need separate approval.
Travel arrangements
Booking, cancellation and refund documents relate to travel arrangements. They do not establish software subscription or corporate account terms.
6 documents
- 01Privacy PolicyWhat the site collects when you contact us or use the concierge, and where it goes.Website & platform · 8 sections
- 02Cookie PolicyThe website’s browser preferences, with third-party storage subject to deployment review.Website & platform · 4 sections
- 03Terms & ConditionsWebsite use, platform access and the agreement topics to confirm before onboarding.Website & platform · 11 sectionsAwaiting approved wording
- 04Booking TermsHow a journey is requested, confirmed and run — the practical terms of travel itself.Travel arrangements · 6 sectionsAwaiting approved wording
- 05Cancellation PolicyHow a confirmed journey can be cancelled or changed, by you or by VerCab.Travel arrangements · 6 sectionsAwaiting approved wording
- 06Refund PolicyWhen a payment is returned, how it is processed, and where to ask.Travel arrangements · 6 sectionsAwaiting approved wording
None of these documents has been issued as approved policy. They are published so the structure is visible and reviewable, and will be replaced with the company's final wording.
A question about your information?
Contact the team about privacy, a document or the agreement relevant to your organisation.